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Partner Sales Engineer - Hybrid

BigCommerce

BigCommerce

Sales & Business Development
London, UK
Posted on Monday, May 20, 2024

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

The Partner Sales Engineer (PSE) works with our Channel Account Managers, providing technical enablement, product demonstrations, solution recommendations and developing custom solutions. The PSE also acts as a product evangelist, educating partners on product features and use cases, implementation and development patterns, and training/services best practices. The PSE is responsible for demonstrating our solutions in virtual and live meetings, supporting Channel Account Managers throughout the partner relationship.

What You’ll Do

  • Educate partner prospects and existing partners on BigCommerce products and development by providing a consultative approach including analysis, demonstrations, presentations and front-end development.
  • Lead activities to enable partners on new platform features, products and use cases.
  • Provide pre-sales technical consulting to partners, helping them understand how to solve merchant customisations to unlock more TAM and drive more deal registrations.
  • Help partners identify and consult on scalable solutions and integrations needed to address feature gaps
  • Gather and present feedback to accurately represent agency partner platform needs to our Product and Engineering teams.
  • Educate partners on eCommerce recommendations, best practices and integrations.
  • Help develop solutions to solve problems
  • Propose innovative concepts and promote new ideas to the partner leadership team to drive overall improvements to the agency partner program.
  • Collaborate with Channel Account Managers, Agency Leadership and partners to build scalable content to enable self-service enablement for our smaller partners.

Who You Are

  • 2+ years of Sales/Solutions Engineering experience within a SaaS platform or eCommerce organisation.
  • Must have 3+ front-end development experience. Such as HTML, CSS, JavaScript, Node, React, REST and GraphQL strongly preferred
  • Experienced in solution architecting, project scoping and product demonstration skills
  • Experience with commerce solutions and applications such as POS, product catalogs, order management, ERP and payment gateways preferred
  • BA/BS in Computer Science, Software Engineering or equivalent experience preferred
  • Problem solver, strong cross-functional collaborator with strong technical skills
  • Sales methodology and Solution selling training a plus
  • Travel flexible - Ability to travel domestically or internationally as needed (up to 50%)

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Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.