Customer Service

Operations

Yerevan, Armenia

Convex is a growth stage company focused on improving how commercial service providers operate. Their revenue acceleration platform, powered by property-based intelligence, helps sales and marketing leaders target, engage, and win new business opportunities. With a strong emphasis on data-driven insights, Convex differentiates itself by offering tailored solutions for various industries, including HVAC, security, and facilities management. The company has demonstrated significant traction, with over 64 million commercial property records accessible across North America and a reported 5x return on investment for clients in just a few weeks. Convex is positioned as a key partner for digital-first commercial services businesses, aiming to transform the industry and drive sustainable revenue growth.

San Francisco, CA, USA

Richardson, TX, USA

Convex

Customer Operations Manager - Offboarding

GGV Capital is a venture capital firm based in Silicon Valley and China that has been successfully partnering with leading technology entrepreneurs since 2000. The firm was founded with the unique idea to have one team investing in both China and the U.S., the two largest economies in the world. With $3.8 billion under management across 8 funds, the GGV portfolio includes Airbnb, Alibaba, AlienVault, Appirio, BlueKai, Boxed, Buddy Media, Chukong, Curse, Diandian Yangche, Didi Chuxing, Domo, Douguo, DraftKings, Endeca, EHANG, FlightCar, Flipboard, Grab, Glu Mobile, HotelTonight, Houzz, IWJW, Keep, Kingsoft WPS, Light Chaser Animation, Meilishuo, MediaV, Misfit, Musical.ly, Nimble Storage, Niu, OpenDoor, Pactera, Pandora Media, Percolate, Quixey, Qunar, Reebonz, Slack, SmartMi, SoundCloud, Square, SuccessFactors, Synack, Tile, Tujia, UCWeb, Wish, Xiaohongshu, Xiaozhan, YingYing, Youku Tudou, YY, Zendesk, Zepp Labs, Zimi, 1More, 21Vianet, and 51credit.

Notable Capital

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Customer Operations Manager - Offboarding