Director, Technical Engagement



United States
Posted on Friday, May 31, 2024

We are seeking an experienced communications strategist that understands how to develop a world-class engagement framework to support our growing internal technical community. This is a highly engaged, hands-on role reporting directly to the Sr. Vice President of Worldwide Technical Field Operations (WWTFO) and side-by-side 500+ of the best and most diverse technical talent in the industry (Sales Engineering, Solutions Architects, Technical Strategists, Customer Success and Professional Services).

This role is best suited for a “been there, done that” communications professional that thrives in a high growth, fast paced and highly collaborative environment.


  • Be the “voice of WWTFO” internally at HashiCorp with a clear understanding of best practices on methods, mediums (email, newsletters, video, live sessions) and logical sequencing of change events.
  • Develop and maintain ownership of a global knowledge sharing and change management framework for the technical community inclusive of:
    • Internal engagement to improve clarity around our vision, mission, strategy and goals.
    • Internal marketing of our technical initiatives and programs.
    • Launch planning of new service offers, internal technical campaigns and technical enablement
    • Executive communications to ensure an efficient mix of top-down, cross functional and bottoms-up awareness
    • Storytelling, internal community creation and the development of technical case studies using words that matter to our teams


  • Based anywhere in the US (East Coast time zone preferred)
  • 5+ years of experience of operating effectively within a technical environment
  • Technical writing, storytelling, and/or change management experience a must
  • Must be proficient in PowerPoint/G-Slides and any graphic design tool (Adobe Photoshop, Illustrator, Sketch)
  • Must have supported events – conferences, sales kick-off, media event etc.
  • Experience launching, managing, and driving communication campaigns and then analyzing metrics to make future improvements.
  • Bachelor’s in Computer Science, Journalism, Marketing or Communications

Comparable Experience:

Product Marketing, Technical Writer, Program Management, Corporate Communications, Change Management

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:
$214,200$252,000 USD
The base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is:
$196,400$231,000 USD
The base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:
$178,500$210,000 USD