Product Consultant
6sense
Our Mission:
6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.
We want 6sense to be the best chapter of your career.
The Product Consultant will bring a strong project management and consulting background to manage multiple, short term, highly engaged client projects. The product consultant will advise clients on best practices and have a significant impact in scaling our ability to serve large volumes of customers through contributions to our knowledge capital and product solution repository.
The Product Consultant’s responsibilities would include helping to increase customer self-sufficiency with 6sense platform via effective, professional customer service, strong empathy for sales and marketers, good understanding of the B2B buyer journey, and the ability to conduct outstanding knowledge transfer to individuals of varying level of technical skill and product experience.
The Product Consultant will play a critical role in the success of our Customer Success Team.
RESPONSIBILITIES:
- Understand client business requirements and help them achieve success in adopting 6sense platform, actively seeks opportunities to increase client’s ROI
- Understand and implement client overall requirements (timeline, dependencies, budgets) and project vision
- Provide product and B2B domain expertise to assist in onboarding clients into 6sense platform, and enabling integration between clients’ CRM systems and Marketing Automation Platform with 6sense
- Partner with the Customer Success Manager in maintaining high satisfaction with customers through proactive communication and ownership of issues
- Contribute to continual improvement of methodologies, best practices and solution knowledge repository
- Understand data design and architecture and implement integration strategies with the clients
- Analyze and validate data, using reporting in the platform and SQL queries as required
- Understand customer GTM strategy, competitor positioning and industry trends
- Assist in mapping and transforming data between different systems within customer tech stack
Typically, a Product Consultant will hold an appropriate bachelor’s degree along with approximately 4 - 6 plus years of technical / consulting experience. Advanced degree(s) are not necessary however they are considered a plus.
QUALIFICATIONS:
- 3+ years of customer facing consulting experience in any one or more of the following B2B related applications:
- CRM (Customer Relationship Management)
- SFDC, Microsoft Dynamics, SugarCRM, FreshSales or other B2B CRM applications
- Focus in the area of Sales force automation (SFA), Lead Management and Marketing
- MAP (Marketing Automation Platform)
- Eloqua, Marketo, Pardot, Hubspot, FreshMarketer, Silverpop, Act-on or related B2B focused MAP
- Focus on marketing automation, lead scoring, lead nurturing and campaigns automation
- 3+ years of data analysis experience
- 3+ years of project management expertise with proven ability to deliver projects on time and within budget
- Experience working with multiple customers simultaneously in a high-energy, fast paced environment, utilizing consultative problem-solving skills
- Proven ability to develop clear and concise written technical and non-technical documentation
- Proven track record in delivers on commitment within prescribed time and budget
- Strong verbal presentation skills
- CRM (Customer Relationship Management)
Our Benefits:
Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.
We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer:
6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com