Sr. People Operations Specialist
6sense
Our Mission:
6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.
We want 6sense to be the best chapter of your career.
The Job:
We are seeking a highly skilled and proactive Senior People Operations Specialist to join our team. In this role, you will be a key partner in supporting our US and North America based teams throughout the employee lifecycle. You will be responsible for enhancing the employee experience, driving operational excellence, and ensuring compliance with local regulations
People Ops Client Group Support
- Partner with designated People Partners and employees to deliver exceptional people ops support, ensuring a smooth and efficient employee experience.
- Guide employees through the employee journey, offering support for onboarding, offboarding, transfers, leaves, accommodations, benefits, and immigration.
- Maintain employee files and process employee data changes.
- Assist with the new hire onboarding process, including communicating with new hires, ensuring all necessary paperwork is properly filled out, and conducting new hire orientation.
- Process voluntary and involuntary separations, including drafting termination documents, communicating with the employee, processing terminations in Workday, and coordinating with the appropriate internal stakeholders.
- Oversee employee benefits matters, including answering employee questions, processing benefits transactions in Workday, liaising with vendors, and assisting with open enrollment annually.
- Guide employees through the leave process, connecting them to our leave vendors (where applicable), and ensuring proper compliance with relevant laws and pay practices.
- Assist employees with travel visas.
- Assist with other tasks and responsibilities as and when required.
Process & Compliance
- Partner closely with the people team and cross-functional stakeholders to implement and continuously refine people ops processes and services with a focus on scalability, simplicity, and employee experience.
- Collaborate with members of the people operations team to roll out employee and manager enablement initiatives.
- Maintain existing people operations process documents and recommend improvements.
- Leverage people technology tools to create automations and efficiencies in day-to-day processes.
- Oversee benefits billing and procurement processes.
You Have
- 5+ years of experience in People Operations supporting the entire employee lifecycle, ideally with experience supporting US-based teams.
- A commitment to providing exceptional service to US-based employees at all levels of the organization - and a dedication to continually improving the employee experience.
- Fluency in English with strong written and verbal communication skills.
- Strong process thinking ability. You are energized by finding opportunities to improve existing processes through efficient use of technology and design.
- Able to program manage multiple projects simultaneously with demonstrated subject matter expertise in onboarding, offboarding, employee data management, leave administration, and managing contingent workers.
- Strong focus and attention to detail.
- Familiarity with HRIS and people systems (Workday, Freshservice, Lucidchart).
- Proficiency in Excel.
- Bachelor's degree in human resources or related field, PHR or SHRM certification preferred
Our Benefits:
Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.
We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer:
6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com