About Transcarent
Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care

We are looking for a team lead for our NetForce team based in Prague. You’ll be leading a team of two medior network engineers who manage and support networking services running in cloud environments (AWS, with GCP/Azure addition on the immediate horizon) and on-prem networking devices (Cisco vendor based), ensuring they run efficiently and securely.

This role requires good balance of people and technical skills. Namely experience with on prem and cloud network engineering, docker and AWS, zero trust solutions and familiarity with automation tools like CDK, terraform, Chef or Ansible and scripting skills in Python/Typescript/shell. Main focus will be on design and implementation of secure multi-cloud/offices connectivity to suffice the requirements for integration of the existing Transcarent solutions and tooling.

A day in the Life…

• Design, implement and maintain cloud solutions to support network needs, including infrastructure, security, and connectivity for our offices and cloud providers.

• Manage on-prem infrastructure for wired and wireless access in our offices

• Work with other teams to further improve existing solutions through Infrastructure as a code and automation.

• Work with vendors to keep our solutions highly available, secure and cost optimized

• Use automation tools for AWS cloud management as code, such as CloudFormation and it’s further abstractions like CDK to manage networking solutions in the cloud.

• Use monitoring tools like LibreNMS, Grafana, Kibana, Elasticsearch, AWS CloudWatch to monitor networking infrastructure and applications.

• Use zero trust solutions like Island, Akamai and Netskope, manage their related connectivity infrastructure

• Develop and maintain scripts using Python and shell to automate tasks and processes.

• Collaborate with other teams to troubleshoot issues remotely.

• Ensure compliance with company security policies, patch systems regularly to address vulnerabilities.

• Participate in on-call rotations to provide support for all network related issues.

A look outside the day to day

• Research, recommend and architect new cloud solutions and services to improve the company's network infrastructure.

• Keep up to date with emerging trends in cloud technologies and networking solutions and make recommendations to the team.

• Contribute to the development of best practices and guidelines for network operations, security and engineering.

• Capacity management and working with carriers (in the US / CZ)

• Lead and mentor other team members to develop their cloud network engineering skills, ensuring teamwork, knowledge sharing and close collaboration using agile principles.

• Potential travel to US when on-site presence is required

Demonstrated education, skills and experience to be successful in this role

• Proficiency in Linux system engineering and administration, including shell scripting and command-line tools.

• Great knowledge of networking principles and protocols; wired and Wi-Fi connectivity.

• Demonstrated knowledge of AWS cloud networking related services, such as VPC, Transit Gateway, Route53, WAF, Shield, EC2 and Lambda.

• Familiarity with Cisco solutions and experience with Cisco devices management – Cisco Catalyst devices, Cisco WLC, Cisco ISE, Cisco ASA

• Understanding of SD-WAN principles and secure connectivity (IPsec, RA VPN)

• Hands on experience with infrastructure as code (IAC) tools like CloudFormation and configuration management tools like Chef or Ansible

• Experience with monitoring tools such as Kibana, Elasticsearch, AWS CloudWatch.

• Knowledge of Active Directory environment, incl DNS and DHCP services

• Basic knowledge of containerization (such as Docker)

• Strong problem-solving skills and the ability to troubleshoot complex issues.

• Understanding of security best practices and how to implement them in a cloud and local networking environments, including zero trust architecture implementation

• Detail oriented & analytical thinking required

• Desire and willingness to work in an agile, collaborative, innovative, flexible, and team-oriented environment distributed within different time zones (CZ and US).

While working in Accolade you will enjoy the following benefits:

• 5 weeks of vacation + personal days

• Stock options

• 1 paid day off for your volunteerism per year

• Home office and flexible working hours

• Cell phone and a plan for unlimited personal use as well

• Sodexo Gastro Pass Card with no contribution

• Flexi Pass Card per month or Multisport Card

• FreshPoint fridge with meals & snacks at 30% discoun

• Work from abroad up to 4 weeks a year

• Udemy Business Platform for Hard/Soft skills training

• Virtual hospital service uLekare.cz

• Ginger Emotional Support app (www.ginger.com)

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

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Prague