Lead Product Manager, Growth
Brightwheel
Product, Sales & Business Development
United States
Posted on Wednesday, September 4, 2024
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.
Our Culture
We challenge ourselves every day to bring our mission to transform early education for every child everywhere to life. We do that by deeply understanding our customers’ needs — for today and into the future — and by collaborating together to deliver an exceptional experience that solves their most acute problems.
On the Product team, how we build is just as important as what we build. We are owners — we hold ourselves accountable to our commitments and see our work through to maximize our impact. We are growth-minded. We learn and iterate, and we seek to continuously improve our processes. We marry data, insights, and intuition to make sound decisions. Yet we value speed and a strong bias for action. We lean into collaboration, assume the best from everyone, and welcome differing opinions. We have audacious goals with a can-do attitude, break down walls to get stuff done, and are resourceful in order to accomplish more with less.
Who You Are
We are looking for an experienced Lead Product Manager, Growth to own brightwheel’s business-critical product growth function.
In this role, you will be responsible for developing brightwheel’s product growth strategy, focused at the top of the funnel, including our website and free trial experiences. You will partner cross-functionality to execute on hypothesis-driven tests and investments to move the needle on key growth metrics. Our team is in a period of unique growth — we have an incredible opportunity to scale our impact, and we need your critical thinking, creative problem solving, and product management skills, combined with your leadership, personal drive, and results-oriented mentality to be successful.
We are a lean, product-driven company, and have a high bar for what and how we build. This means that you are eager to roll up your sleeves: you will go deep to understand needs and lean in however needed to drive results for our business and our customers. You have experience owning aggressive growth targets, synthesizing data (both quantitative and qualitative), and experimenting across the funnel to achieve goals. You will work in close partnership with colleagues across various functions, including Design, Engineering, Operations, Marketing, Sales and Support, to ensure you are solving the right problems and bringing solutions to market to maximize impact.
What You’ll Do
- Lead product growth with a fast-paced, iterative, outcome-oriented approach
- Define a strategy for product growth at the top of the funnel across website and free trials that results in meaningful customer and business impact
- Efficiently execute hypothesis-driven tests and drive impactful launches through close partnership with cross-functional colleagues
- Define measurable objectives and key results that give your team focus and ensure you are working on the right problems
- Leverage data and analytics to measure results, size problems, and identify opportunities to invest
- Develop a deep understanding and empathy for our admin, teacher, and guardian customers
- Apply deep critical thinking to thorny problems; ask the hard questions and translate insights that will enable your team to come up with the right solutions
- Create and maintain a prioritized pipeline of opportunities, making sure the most important initiatives are appropriately scoped and resourced
Qualifications, Skills, & Abilities
- 5+ years of product management experience or the equivalent creating, launching, and iterating on consumer-facing products; 3+ years of experience focusing on product growth
- Proven experience leading product growth initiatives and driving business-critical results on conversion, activation, and retention
- A strong track record of scoping, launching, and growing high-impact products
- Proven ability pulling and analyzing data to measure results, size problems, and identify opportunities; familiarity with SQL a strong plus
- Experience leading healthy and collaborative cross-functional product teams
- Demonstrated ability to roll up your sleeves and move quickly to achieve outcomes
- Strong team player: support + collaborate with ease across engineering, design, and other functions
- A passion and drive for improving the world through education and technology
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.