As a part of our intimate Customer Success team, you will be responsible for helping customers adopt our software. Our ideal CSM will understand the desired business outcomes of our customers and ensure they are empowered to leverage the software to achieve their goals.

Administration

United States

Remote

Crosschq is a technology platform that utilizes human intelligence to help companies hire and retain the best talent. Through proprietary software and science, Crosschq gathers people-driven insights from job seekers and those who know them best and converts those insights into predictive data. Crosschq data can be used to ensure people and businesses are well-matched, creating long-term, successful employees and winning workplace cultures.

The company’s cloud-based SaaS solutions were built with a talent-first approach that prioritizes trust and transparency, minimizes bias, and protects privacy. Founded in 2017, Crosschq is backed by GGV Capital, Bessemer Ventures, and other well-known Silicon Valley investors.

San Francisco, CA, USA

Danville, VA, USA

Danville, CA, USA

Crosschq

Customer Success Manager

GGV Capital is a venture capital firm based in Silicon Valley and China that has been successfully partnering with leading technology entrepreneurs since 2000. The firm was founded with the unique idea to have one team investing in both China and the U.S., the two largest economies in the world. With $3.8 billion under management across 8 funds, the GGV portfolio includes Airbnb, Alibaba, AlienVault, Appirio, BlueKai, Boxed, Buddy Media, Chukong, Curse, Diandian Yangche, Didi Chuxing, Domo, Douguo, DraftKings, Endeca, EHANG, FlightCar, Flipboard, Grab, Glu Mobile, HotelTonight, Houzz, IWJW, Keep, Kingsoft WPS, Light Chaser Animation, Meilishuo, MediaV, Misfit, Musical.ly, Nimble Storage, Niu, OpenDoor, Pactera, Pandora Media, Percolate, Quixey, Qunar, Reebonz, Slack, SmartMi, SoundCloud, Square, SuccessFactors, Synack, Tile, Tujia, UCWeb, Wish, Xiaohongshu, Xiaozhan, YingYing, Youku Tudou, YY, Zendesk, Zepp Labs, Zimi, 1More, 21Vianet, and 51credit.

Notable Capital

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Customer Success Manager