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Solutions Engineer

HashiCorp

HashiCorp

Noida, Uttar Pradesh, India
Posted on Thursday, May 30, 2024

About the role...

As a Solutions Engineer at HashiCorp, you will work across the entire customer journey supporting pipeline creation, technical win, onboarding, consumption, and renewal. In collaboration with one or more sales executives, you'll provide technical expertise breaking complex topics into business value around Cloud, Security & DevOps solutions.

In this role, you can expect to..

  • Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders across the entire customer journey (pre and post-sales post sales).
  • Exhibit strong communication skills and the ability to influence decisions through effective presentations, demos, technical engagements, and workshops.
  • Understand the customer’s journey from their current state to their future state by designing a technical and business-focused solution to drive adoption and growth after the initial sale and across the portfolio.
  • Prove the business value of Hashicorp products in solving the customer’s business problems and driving customer ROI.
  • Regularly contribute to post-salespost sales activities such as customer QBRs, and cadence calls, hold customer office hours, monitor usage, and deliver roadmap sessions with limited support.
  • Seek to drive expansion in current product lines as well as adoption of additional product lines.
  • Partner with cross-functional teams such as Solutions Architecture Specialists, Customer Success Managers, product management, and engineering when required to drive success across the customer journey
  • Provide authoritative guidance on DevOps concepts with strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes
  • Establish and maintain a deep understanding of the overall HashiCorp technology portfolio and the competitive landscape

You may be a good fit for our team if you have...

  • 6+ years of technical pre-sales / Sales Engineering experience or equivalent experience - practitioners are appreciated as well
  • Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms
  • Proficiency and/or knowledge of Cloud Service providers like AWS, Azure, GCP, etc.
  • Proficiency and/or knowledge of existing HashiCorp tools such as Vagrant, Packer, Terraform, Consul, Nomad, Vault, and others
  • Experience with implementing software products or solutions for large and dynamic enterprise companies
  • Experience working well in a highly dynamic / team environment that focuses on providing above-industry-standard above industry standard customer service
  • Ability to travel as needed. Domestic and occasional international travel required and varies by team (~20-40%). #LI-RP1