Introduction

At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale.

Boundary is HashiCorp’s hybrid-cloud secure remote access solution. Launched in October 2020 and commercially available since October 2022, Boundary is a strategic product as organizations seek a modern solution for managing access to infrastructure and other IT resources across their cloud and on-premises environments. Today, Boundary is available as a cloud and on-premises offering and is being rapidly adopted by a growing number of enterprises across the globe.

This role is for someone who has expertise in Privileged Access Management (PAM) solutions, security (session recording, endpoint hardening, secrets management, static/dynamic secrets, PKI), compliance, threat monitoring, and experience working with enterprise software and customers. Boundary is a fast-moving product with high ambitions. You will help set strategy, conduct user research, define requirements, and oversee execution with cross functional teams.

Your role and responsibilities

• Perform market and competitive analysis, develop insights and contribute to the overall product vision & strategy
• Prioritize the product roadmap by taking feedback from customer, field teams, community practitioners and other internal & external stakeholders
• Author detailed Product Requirement Documents (PRDs) to distill user/market research into requirements for engineering to deliver
• Collaborate with engineering, design, PMM, and other internal stakeholders to execute on high customer impact product initiatives
• Keep field teams (SEs, account managers, SMEs etc) and Marketing updated on feature releases and keep Engineering informed on feature requests
• Help with Sales and Marketing enablement to educate on the product story and features (website copy, whitepapers, sales decks, FAQs, etc)
• Assist field teams with customer conversations, roadmap presentations, demos etc

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 8+ years of product management experience with a enterprise security product
• Exceptional verbal and written communication skills
• Ability to organize multiple stakeholders towards a common goal
• Analytical with the ability to prioritize and make tradeoffs
• Strong technical acumen, with a solid understanding of privileged access, IAM, cloud and the security space in general
• Proven approach to delivering products with an eye toward End-User Experience

Preferred technical and professional experience

• Defining the product roadmap and strategy
• Writing product requirements documents (PRDs)
• Deep collaboration with Engineering teams
• Leading sales engineer and support education sessions
• Enabling the community and partner contributions
• Conduct customer interviews
• Perform market research
• Backlog management