Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

At HashiCorp, we are committed to delivering innovative solutions that empower ou customers to achieve their business objectives. We are seeking a dedicated Professional Services Sales Lead to join our dynamic team and help drive the succes of our services offerings.

The Professional Services Sales Lead will be responsible for building and managing a pipeline of services opportunities in collaboration with regional Sales Leadership, Account Managers, Solutions Engineers, and Solution Architects. This role requires a strong understanding of customer business and technical objectives, enabling the position of appropriate services that align with customer needs. The ideal candidate will establish themselves as a trusted advisor, guiding customers in maximising the value of HashiCorp products and services.

What You’ll Do (responsibilities)

● Sales Process Management: Oversee multiple opportunities through various stages of the sales process, ensuring a seamless experience for customers.

● Customer Engagement: Lead the services sales process to understand customer requirements and objectives, positioning appropriate services effectively.

● Advisory Role: Provide guidance to Account Managers and Sales Engineers on suitable services for current and prospective customers.

● Value Proposition Communication: Articulate and communicate the value proposition of HashiCorp products and services to customers.

● Forecast Management: Maintain accurate forecasts of services opportunities and actively participate in regional forecast meetings.

Required education

None

Required technical and professional expertise

● 8+ years working within a Professional Services organisation, focused on the selling

and/or implementation of technology solutions for customers.

● Successful background working within a Professional Services organisation,

focused on the selling and/or implementation of technology solutions for customer

● Proven experience in sales, particularly in the technology or professional services

industry and managing the services sales process.

● Excellent communication and presentation skills, with the ability to articulate

complex concepts clearly.

● Excellent interpersonal skills, with the ability to gain the support and commitmen

of others through exceptional verbal and written communication.

● Experience engaging with senior business leaders and delivering customer facing

presentations.
● Strong proficiency in both English and Japanese, with the ability to communicate
effectively in verbal and written forms.

Preferred technical and professional experience

● B.S. degree in Computer Science, Engineering or similar program from an accredited

college / university or equivalent experience preferred