Professional Services Sales Consultant
HashiCorp
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellenc and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
At HashiCorp, we are committed to delivering innovative solutions that empower ou customers to achieve their business objectives. We are seeking a dedicated Professional Services Sales Lead to join our dynamic team and help drive the succes of our services offerings.
The Professional Services Sales Lead will be responsible for building and managing a pipeline of services opportunities in collaboration with regional Sales Leadership, Account Managers, Solutions Engineers, and Solution Architects. This role requires a strong understanding of customer business and technical objectives, enabling the position of appropriate services that align with customer needs. The ideal candidate will establish themselves as a trusted advisor, guiding customers in maximising the value of HashiCorp products and services.
What You’ll Do (responsibilities)
● Sales Process Management: Oversee multiple opportunities through various stages of the sales process, ensuring a seamless experience for customers.
● Customer Engagement: Lead the services sales process to understand customer requirements and objectives, positioning appropriate services effectively.
● Advisory Role: Provide guidance to Account Managers and Sales Engineers on suitable services for current and prospective customers.
● Value Proposition Communication: Articulate and communicate the value proposition of HashiCorp products and services to customers.
● Forecast Management: Maintain accurate forecasts of services opportunities and actively participate in regional forecast meetings.
● 8+ years working within a Professional Services organisation, focused on the selling
and/or implementation of technology solutions for customers.
● Successful background working within a Professional Services organisation,
focused on the selling and/or implementation of technology solutions for customer
● Proven experience in sales, particularly in the technology or professional services
industry and managing the services sales process.
● Excellent communication and presentation skills, with the ability to articulate
complex concepts clearly.
● Excellent interpersonal skills, with the ability to gain the support and commitmen
of others through exceptional verbal and written communication.
● Experience engaging with senior business leaders and delivering customer facing
presentations.
● Strong proficiency in both English and Japanese, with the ability to communicate
effectively in verbal and written forms.
● B.S. degree in Computer Science, Engineering or similar program from an accredited
college / university or equivalent experience preferred