Clinician Licensing Specialist

K Health

K Health

New York, NY, USA
Posted on Wednesday, May 22, 2024

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

The Clinician Licensing Specialist’s primary responsibility is to manage and maintain the licensing needs of our clinical staff assisting in the addition and renewal of state medical licenses for current and newly onboarded clinicians. As the Clinician Licensing Specialist you will keep records of all licensing activities and will work to meet weekly, monthly, quarterly, and annual licensing objectives.The ideal candidate will have 2+ years of clinical licensing experience, working in a multi state practice or relative experience. In this role you will work collaboratively with other teams across the organization. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of leveraging AI to help expand access to healthcare and while playing a formative role in our day to day operations. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build upon a business that has already impacted millions of lives.


  • Track and process licensing and renewal applications for all K Health medical staff
  • Develop FCVS (Federation Credentials Verification Service) profiles for physicians, ensuring all required information is complete and up-to-date.
  • Accurately submit FCVS profiles and other necessary documentation to state medical licensing boards in compliance with state specific requirements and deadlines.
  • Verify, validate, and track physicians credentials, including certifications, state licenses, and CME’s.
  • Monitor the progress of licensing applications, provide regular updates to the physicians and manager, and address any issues or delays promptly.
  • Must possess knowledge of state licensing requirements, ensuring all submissions adhere to the latest standards.
  • Serve as a primary point of contact between the physicians and licensing boards.
  • Organize and maintain accurate records of all licensing applications, correspondence and supporting documents.
  • Identify opportunities to streamline the licensing process, enhancing efficiency and reducing turnaround times.
  • Arrange for background and fingerprinting services as applicable
  • Creating a dashboard of licensing activities to reflect ongoing progress with licensing activity and goals
  • Conduct monthly audits on clinician licensing to efficiently manage active and inactive licenses.
  • Coordinate the initial and re-credentialing process for K Health providers.
  • Conduct Primary Source Verification of credentials.
  • Review and evaluate applications and supporting documents to ensure compliance with NCQA standards and delegated payer requirements.
  • Assist with audit reviews as required.
  • Undertake additional responsibilities and contribute to special projects as required

Preferred for Position:

  • Agile and able to pivot with shifting priorities
  • Highly motivated
  • Strong bias for action- and results-driven
  • Extremely detail oriented
  • Effective written and oral communication
  • Cross-functional collaborator
  • Experience / familiarity with administrative organization of a multi-state medical practice
  • Salesforce health cloud experience

Required for Position:

  • Bachelor’s Degree in healthcare administration/ human services or equivalent career experience
  • Must have experience with clinician licensing in multiple states
  • 3+ years of experience
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Ability to energize, communicate, and build rapport at all levels within an organization
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Ability to work quickly and efficiently while maintaining accuracy
  • Ability to document activity and maintain records
  • Proficiency in Google suite
  • Ability to organize and prioritize work to meet established deadlines
  • Handle confidential / sensitive materials and information with discretion and ensure adherence to established policies and procedures
  • Ability to work both independently and as part of a team

Benefits & Perks: #LI-Hybrid

  • Hybrid work schedule with weekly lunches and stocked fridges
  • Monthly social committees for company events
  • 20 paid vacation days, 5 sick days per year, 6 Company-wide 3 Day Weekends, and 10+ holidays
  • Stock options for every full-time employee
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits
  • Competitive health, dental, and vision insurance options

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.