About us

Modak is a US-based fintech platform leveraging the power of finance and technology to empower kids and teens to reach their full potential. We pursue this mission by offering a gamified fintech and learning ecosystem - with Visa debit cards, family checking accounts, payment network, and AI-powered and embedded financial literacy.

We build for scale and security using leading technologies and best practices that power thousands of API calls per day (and scaling rapidly!). We are a global company, with teams across the US, Latam and India.

Modak is currently at the Series A stage, having raised $19M from leading investors, including Notable Capital (Airbnb, Anthropic, Square, TikTok, Coinbase), Nazca (Kavak, Justo), Monashees (Rappi, Loft), ONE VC, Maya Capital, and more than 40 other top angel investors, founders, and operators across the US, India, and Latin America.

What You Can Expect

At Modak, fraud prevention is not a back-office function—it is core to protecting families, building trust, and scaling a financial platform designed for kids and teens.

As a Fraud Analyst, you will be immersed in the day-to-day reality of fintech risk operations. You will learn how transactions move through a modern payments ecosystem, how fraud manifests in real life, and how data, technology, and human judgment come together to stop it.

From day one, you will be hands-on: reviewing live transactions, investigating alerts, supporting chargebacks, and helping ensure our platform remains safe and reliable.

What We’re Looking For

You don’t need to check every box to apply. If you’re curious, detail-oriented, and excited about learning how fraud and risk work inside a fintech company, we want to hear from you.

• Knowledge of or experience in fraud operations, transaction monitoring, risk analysis, payments, fintech operations, or a related field

• Strong attention to detail, with the ability to identify unusual patterns, inconsistencies, or potential risk signals

• Analytical mindset, comfortable reviewing data, alerts, and case details to make sound, risk-based decisions

• Clear and concise written communication skills, particularly when documenting investigations and outcomes

• Ability to manage multiple cases or alerts in a fast-paced, real-time operational environment

• Comfortable collaborating with global, cross-functional teams across different time zones and cultures

• English fluency is required

You’ll Thrive in This Role If You Are

• Curious about how payments, cards, and digital wallets actually work behind the scenes

• Proactive and eager to learn—asking “why” and “how” instead of just following a checklist

• Organized, structured, and comfortable working with defined processes and controls

• Calm under pressure and able to make sound decisions with incomplete information

• Open to feedback and motivated to continuously improve

Department

Operations

Locations

Bogotá, Colombia

Remote status

Fully Remote

Employment type

Full-time

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