(Contractor) Sr. Sales Operations Analyst
Nozomi Networks
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we’re just scratching the surface.
Sr. Sales Operations Analyst Contractor
Nozomi is looking for a detail oriented Sales Operations Analyst/Senior Analyst who thrives in a fast paced environment. This role will provide the Sales organization with reliable and high-quality operational support. In addition to enhancing and supporting Sales tools, this person will provide analytics, and work with stakeholders across the organization in order to drive operational efficiency.
Responsibilities include but are not limited to:
- Process revenue orders by reviewing all terms and conditions, quote approvals and configuration to meet clean booking order criteria.
- Manage the day-to-day level one Field sales support and administration of Salesforce.com for CRM, Kugamon for CPQ, and other related Sales platforms
- Develop customized features and solutions using the Salesforce toolset, including custom objects and fields, validation rules, workflows, approval processes, etc.
- Monitor Clari for forecasting accuracy and work as a sales advisor with reps to ensure deals meet revenue, ACV and financial expectations.
- Drive Sales projects and system enhancements with an emphasis on streamlining the end-to-end Sales process
- Design, build, and maintain Sales reports and dashboards
- Apply quantitative and qualitative analysis to tell the story behind the numbers
- Identify and resolve bottlenecks within the Sales process
- Provide the field teams with set-up and training on Sales platforms and Sales processes
- Document Sales processes and workflows and provide recommendations for improvements
- Ensure high data integrity across Sales platforms
Critical skills
- Salesforce.com Cases, Assets/Install base/ Orders and Reporting with mastery of navigation is required.
- Experience using a CPQ system (Kugamon ideal)
- Strong MS Excel skills
- Ability to handle concurrent projects, work in a fast-paced environment, and meet tight timelines
- Acute attention to detail, process oriented mindset, and customer centric can-do attitude
- Strong initiative and confidence to complete projects with limited supervision
Experience requirements
- BA/BS degree in a technical or business oriented field
- 3-5 years of strong analytical and problem solving experience in Sales Operations
- Proven experience driving projects through completion
Who we are and what we stand for:
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
Our Global Benefits
All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
- Health & Wellness
- Financial
- Work-Life Balance
- Unparalleled Flexible Time-Off
Need to know information
Successful candidates will be subjected to background verification checks.
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