Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.

QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.

WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.

WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.

ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.

FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

Job Summary

Reporting to the Social + Community Manager, the TikTok Content Creator / Coordinator will assist in the management of TikTok primarily – ranging from content creation, creative ideation, calendar planning and management, channel reporting, community management, and everything in between. They will work closely with our Social + Community Manager on TikTok strategy and execution to drive engagement and value through creating on-camera, best-in-class, on-trend content, building impactful relationships with content creators and fans through community management, developing data-driven methodologies for reporting value, and always researching trends and ideas to identify new content opportunities.

Mission

The TikTok Content Creator / Coordinator carries the brand voice of Quince’s TikTok channel – by actively engaging with our community and curating social-first, on-trend content that stays true to our brand aesthetic and identity.. This person is responsible for helping drive the brand’s social media presence on TikTok primarily by creating engaging, best-in-class content that will ultimately drive customer engagement and conversion to the website. If you're passionate about telling stories through visuals and building authentic community, this is the role for you!

Responsibilities & Duties

Work closely with the Social Media team to develop and execute social-first content for potential leverage on TikTok
Ability to conceptualize and create compelling content (shooting live or original content as-needed) for Quince’s TikTok to drive growth and engagement, based on platform trends and best-practices. Types of video content to be conducted include but are not limited to: on-set campaign shoots, in-studio shoots, BTS content at photoshoots, on-camera / greenscreen video concepts, content series such as “How To” videos, and in-office content leveraging Quince employees in our San Francisco office, etc.
Collaborate closely with the Creative and Social + Community team to develop and execute video concepts that align with the brand's aesthetic and marketing objectives.
Identify creators and influencers to partner with on the platform – in gifted, organic and paid capacities as we scale this channel. Partner with our Associate Manager of Brand Partnership & Influencer Outreach to assist in the outreach and product shipment of all TikTok influencer orders, maintaining professionalism and organization throughout the process.
Working hand in hand with our Social + Community Manager, managing the TikTok calendar and posting daily on Quince’s TikTok - writing ‘post copy’ for the various social media channels, ensuring all copy is aligned with brand guidelines. Implement a consistent posting schedule optimizing times for maximum reach and engagement.
Own community management on TikTok, engaging, interacting and replying to both owned content and tagged content to help our customers feel seen and valued by Quince. Surface key learnings from our community to our leadership team.
Analyze and report on video content performance on a daily, weekly and monthly basis to continually refine and optimize TikTok content strategy.
Identify best practices, trends and fresh content ideas to drive performance on organic and paid social channels. Be on the pulse of channel trends, new platforms and the overall industry landscape – always researching and forecasting trends and ideas to identify new opportunities.
All other duties as assigned.

Qualifications & Skills

1-3+ years of social media and content creation experience, specifically video content preferred
*Demonstrated ease and confidence behind the camera
*Proficient in video editing for TikTok
Strong understanding and utilization of TikTok-native trends, language, and sounds
Capable of ideation, storytelling, and collaborative work with the larger Quince Social + Community team
Proven success in growing a brand presence on TikTok
Creative, organized and detail-oriented with the ability to balance multiple projects. Adept at meeting deadlines and quick turnaround times with edits
Experience with social media management and project management tools (Dash Hudson, Google Analytics, etc)
Deep knowledge of the social media & influencer landscape – including fast-paced trends, cultural trends, channel growth and brand partnerships
Growth mindset ready to innovate and work collaboratively with a small startup team.
Candidate located in San Francisco Bay Area.

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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