We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

About The Role

Veho partners with a network of independent contractor drivers who complete last-mile package deliveries to customers. The Driver Marketplace team ensures we have the right supply of independent contractor drivers to meet delivery demand, while constantly improving the driver experience, marketplace performance, and operational efficiency. Our team is data and insights-driven, so you’ll need to be comfortable combining both qualitative and quantitative insights to make decisions.

As the Strategy and Operations Manager, Driver Marketplace Operations, you’ll play a key role in surfacing insights and supporting the design and execution of high-impact projects. We’re looking for a scrappy, analytical self-starter who is eager to learn, comfortable working with complex data, and energized by solving real-world problems in a fast-moving environment. This is a great fit for someone coming from a consulting or high-growth operations background who wants to roll up their sleeves and make a direct impact.

What You’ll Do

Support test design, rollout, and analysis of incentives and driver acquisition models
Develop, maintain, and improve dashboards that track marketplace health, driver supply, engagement, and performance
Analyze trends in driver behavior, supply/demand imbalance, and route performance to inform decisions
Automate manual workflows using SQL, GSheets, and lightweight tools to reduce operational burden
Build scalable tracking frameworks to consolidate disparate data sources (e.g., feedback, sentiment, cohorts)
Partner with senior team members to support weekly driver communications and live market-clearing strategies
Participate in marketplace “on-call” rotations, which include occasional weekend coverage

Who You Are

Analytical & Curious – You love digging into data, discovering patterns, and testing hypotheses
Scrappy & Resourceful – You find ways to get things done even with limited resources or ambiguous direction
Detail-Oriented & Reliable – You build clean dashboards, document your work, and check for accuracy
Proactive Problem-Solver – You enjoy working through ambiguity and finding ways to make things better
Communicative & Collaborative – You can explain your work clearly and work well across functions
Growth-Oriented – You’re excited to learn, take feedback, and grow your career in operations and analytics
Comfortable With Ambiguity – The business is growing and changing rapidly; you’re ready to solve tomorrow’s problems today

What You Bring

3 years of experience in analytics, operations, consulting, or project support roles
Consulting background strongly preferred – candidates with structured problem-solving and client-facing experience have thrived on this team
High proficiency with SQL and Google Sheets; bonus for experience with Looker, Hex, or Tableau
Comfort using AI tools and LLMs (e.g., Gemini, ChatGPT, Claude) to accelerate research and build
Experience in a high-growth environment, marketplace, or logistics business is a plus
Exposure to gig economy or marketplace dynamics is of interest, though not required
Strong organizational skills and the ability to juggle multiple priorities

Compensation:

$100,000 - $110,000 per year

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

(Veho is unable to provide sponsorship at this time.)

All California applicants please reference our California Applicant Privacy Notice located here.

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This is a hybrid role in our New York Office. Are you willing to work in office 3 days per week? *

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Veho does not provide H-1B or other employment visa sponsorship for this position. Candidates must be authorized to work in the U.S. without sponsorship.

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A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disability

Recently separated veteran

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Active duty wartime or campaign badge veteran

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Req ID: R750

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