Marketing Operations Manager

Who we are:

Vic.ai was founded in 2017, with a bold vision of revolutionizing the way companies execute accounting and finance. With our recently closed Series C funding round (backed by our partners; Costanoa Ventures, Cowboy Ventures, GGV Capital, and ICONIQ Capital), we are excited for the continued growth of our team and continuing to offer our customers even greater value across their entire business.

With world-class AI technology already generating massive ROI for thousands of Vic.ai customers around the globe, we know this is only the beginning. We envision a near future when AI technology will handle over 90% of cost transaction processing on behalf of finance teams. Vic.ai is an international remote-first company that is dedicated to supporting our employees' journey.

We invite you to check out our blog posts over the past year! Follow this link to our site.

Marketing Operations Manager

We are searching for an organized and results-driven Marketing Operations Manager to optimize our marketing technology, data, and processes. This role is vital for ensuring seamless execution of campaigns and supporting the team in achieving strategic goals. This is a remote position with frequent travel to our Miami office for collaborative sessions, strategic planning, and campaign rollouts.

What you’ll do:

• Marketing Technology & Systems: Manage and optimize marketing automation tools, CRM systems, and analytics platforms to enhance efficiency and effectiveness.

• Campaign Execution: Lead the execution of both digital and offline marketing campaigns, ensuring they align with strategic goals and are delivered on schedule.

• Data & Analytics: Track, measure, and analyze key campaign performance metrics, customer engagement, and pipeline contributions to provide actionable insights.

• Lead Management: Collaborate with sales and marketing teams to refine lead generation, enrichment, and nurturing strategies, ensuring efficient hand-off processes.

• Process Optimization: Identify and implement improvements to enhance operational workflow and marketing effectiveness.

• Reporting & Dashboards: Create and manage comprehensive reports and dashboards to inform stakeholders of campaign performance and strategic impact.

• Cross-functional Collaboration: Work closely with product, sales, and finance teams to align on campaign objectives, customer insights, and go-to-market strategies.

What you'll need:

• Experience: 3-5 years in marketing operations or a similar role within a B2B SaaS or tech environment, preferably in a startup or innovative AI sector.

• Technical Skills: Expertise in marketing automation tools (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce). Strong understanding of data analysis and reporting.

• Analytical Mindset: Ability to analyze complex data, identify trends, and drive data-based decision-making.

• Project Management: Excellent organizational skills with the capability to manage multiple projects and deadlines effectively.

What you’ll get in return:

Vic.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related

medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At Vic.ai, we value humility and authenticity and we encourage our employees to bring their original, best selves to work.

As a team member, you will receive:

• Competitive salary and stock options

• 401K with an employer match

• Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family)

• Monthly Wellness stipend

• CitiBike membership

• Generous maternity and paternity leave

• The opportunity to work remotely, including a stipend for your home workstation setup

• Monthly allowance for Office Space (We Work or similar)

• Virtual team-building events & awesome swag

• People-focused culture

• Generous vacation time, family and travel-friendly environment

• Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment

• Vic.ai also offers in-person retreats to employees. We love connecting in person as a remote-first company.

Check out all the fun we are having @vicdotai on our Instagram page. Also, don’t forget to follow us on LinkedIn to stay up to date on our AI technology and new career opportunities.

The base annual salary range for this position is specific to the United States and ranges from $100,000 - $140,000. The actual annual salary paid for this position will be based on several factors, including but not limited to: internal equity, skills, prior experiences, work location, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, bonuses, equity awards, and benefits.